Complaints
If parents have any cause for complaint, they are asked to contact the class teacher in the first instance. If they wish to take the matter further, they should contact the Headteacher.
Our school is committed to working closely with parents & carers for the benefit of the children.
Remember, no problem is too small and, through early intervention, can often be prevented from becoming a bigger issue.
If an issue cannot be resolved after reasoned discussion has taken place, then a formal complaint may be set in motion following Local Authority procedures. Details are available from the Headteacher or can be viewed by clicking on the link below.
Further information:
‘The support we have received this year has been above and beyond and I cannot thank my child’s teacher enough for her caring and loving nature with my daughter with her emotional well-being during Reception.’
‘Lovely school, end of an era, highly recommend!’
‘Thank you so much for being so brilliant! We will miss you’
‘My child has really enjoyed his time in Year One.’
‘My child has really enjoyed her time at this school, thank you for making her experience enjoyable.’
‘Excellent school – really happy with the progress my child is making. Staff are lovely and welcoming and always have a smile on their faces.’
‘So happy with Burlington Infants. Been a lovely few years.’
‘Had fab support – thanks’
‘I’d like to thank the staff for making my son’s first year at school lovely. He’s come on so much. I feel they have supported his needs so well. Thank you!’
‘My child’s improvements are so great. He has come a long way in the last year and you can really tell. Very happy with his progress.’
‘The girls have loved their time at Burlington Infants, such a well run and excellent school. Thank you for the last 3 years especially in the extraordinary circumstances.’
‘Our son is very happy at this school and has thrived since coming into Reception, he loves coming to school.’
‘Absolutely over the moon with this school!’
‘Fabulous journey through Infants as usual!’